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tourism & hospitality
SILVER WINGS TRAVELS LTD
SALES CONSULTANT
Until May 07, 2025
Join Our Team: Sales Consultant – Destination Management Company!
Are you passionate about delivering exceptional customer service in the dynamic world of travel? We are seeking a dedicated Sales Consultant to join our team at Silver Wings Travels Limited – A Currimjee Company.
Key Responsibilities
- Meet the set sales performance targets
- Make reservations and ensure that the seats are confirmed
- Issue Air tickets correctly and ensure that all other procedures are handled correctly
- Provide supplementary services such as online Check-in, manage frequent flier account and redemption tickets; hotel bookings, insurance, Visa processing, and other related travel services
- Market for new Corporates and other customers in order to improve customer portfolio
- Ensure that the corporate customers are handled efficiently and that related information and services are provided to them without delay
- Call the customers systematically upon their return to ensure a good service
- Keep proper records of calls
- Ensure follow-up and receipt of payments from the debtors
- Ensure that all the credit documents have been duly approved
- Establish and maintain a positive rapport with the suppliers of service
- Report to the General Manager regularly on the outputs
- Participate actively in continuous improvement activities and other quality initiatives
Qualifications and Experience
- HSC Level
- Minimum 5 years of ticketing experience in an IATA Travel Agency.
- Complete knowledge of Amadeus and Galileo GDS
- Experience in selling Tours & Packages will be an advantage.
- Good knowledge of Microsoft Office
- Good presentation and communication skills
- Good Team player