financial services
Island Life Assurance Co. Ltd Senior Policy Servicing & Claims Assistant
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Until June 20, 2026

ISLAND LIFE ASSURANCE CO LTD  - A Currimjee Company Ltd


 

We Are Hiring at Island Life Assurance Co. Ltd (ILA)! 🌟

 

Are you passionate about delivering excellent customer service and ensuring smooth operational processes?

 

Join our dynamic team as a Senior Policy Servicing & Claims Assistant and play a key role in supporting our Operations team in all claims and policy servicing activities.

 

Take the next step in your career with a company that values professionalism, collaboration, and continuous growth.



Key Responsibilities

  • Processing of Claims and follow up for Maturity, Survival Benefits, TPD Claims & Death Claims within agreed TAT.

  • Provide support to Policy Servicing in respect of policy loans, cancellation, surrenders, cooling off, revival, assignment and endorsements.

  • Liaising with Hospital/Clinics, medical institutions and police stations for medical and accident reports.

  • Maintain and update a detailed register for all life operations processes.

  • Update all process flows including Premia, TM1 & SharePoint

  • Assist in the preparation of monthly & quarterly reports for Life operations, in providing monthly data for AOM and in providing date for the preparation of forecast for claims.

  • Assist the customer service teams in providing information in respect of claims.

  • Provide support to the customer service counter

  • Attend to internal and external Customers

  • Participate in process building and forward essential information for improvement opportunities and cost saving.

  • Adhere to procedures and Policies and assigned tasks.

Qualifications and Experience
  • Minimum HSC
  • At least two years’ experience in life insurance policy servicing/ and or related field
  • Accurate in providing and maintaining data
  • Proficient in MS office tools
  • Excellent communication skills
  • Ability to work under pressure and meet deadlines
Other Requisities

If you feel you have the right profile for the job, please submit your application at recruitment@currimjee.com by quoting SPS/ILA/2026 by 20th June 2026.

 

Management reserves the right to call only the best qualified candidates for interviews or not to make any appointment following this advertisement.

Apply for the job