• Ensure achievement of Individual and showroom target-monthly and yearly.

• Ensure optimum customer satisfaction with respect to timely delivery follow up, aftersales service and provide service in showroom up to the expectation of customers.

• Attend to customer complaints professionally.

• Ensure customer queries are attended time.

• Ensure abidance to sales processes in place including usage of POS.

• Responsible for showroom maintenance and mis a jour in terms of display.

• Responsible for showroom stock and inventory.

• Ensure cashiering process is done smoothly either by delegation or by monitoring.

• Manage showroom staff including preparing roster and ensuring adequate resources for optimal business functioning.

• Ensure fair distribution and delegation of work among staff.

• Conduct daily follow-ups on each sales staff’s individual target.

• Hold a weekly review on sales achieved versus target.

• Provide monthly feedback to the direct reporting line on the team’s performance, along with recommendations.

• Review sales performance of the sales team, aiming to meet or exceed targets by training, motivating and coaching sales team.

• Ensure optimal work environment and provision of mess facilities.

• Coordinate events by ensuring participation of all showroom staff.

• HSC holder; additional sales or customer service certifications are a plus.
• Previous sales experience, preferably in a retail environment.
• Excellent communication, interpersonal, negotiation, and sales closing abilities.
• Proficient in Microsoft Office Suite.

If you are the dynamic individual with a passion for sales that we are seeking, we want to hear from you! Take the next step in your career by sending us your application by quoting SS/MET/2026.

The deadline for submission of all applications is the 25 May 2026.

Management reserves the right not to proceed with the recruitment of the position of Showroom Supervisor following this advert.